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At Discord, I had the immense privilege of getting to learn from Omid and his years of experience working across a wide diversity of research domains. What truly sets Omid apart is his unparalleled ability to enter any ambiguous domain and not only decode its intricacies but also empower others to see its essence. His knack for mapping unfamiliar terrains and highlighting previously unseen features makes him an invaluable asset to any company who wants to get closer to their users.

Case in point, at Discord, Omid’s role as the founding research leader was nothing short of groundbreaking. The way he navigated the complexity of Discord’s user base and rendered it legible for the company was a masterclass in research. He was adept at collaborating with a broad spectrum of stakeholders, ensuring everyone was aligned with one coherent understanding of reality.

Omid doesn’t just research; he ‘surfs ambiguity’ to bring clarity where there’s confusion. Any organization would be fortunate to benefit from his expertise and unique approach to UX research. Highly recommended!

Robinson Eaton
UX Manager at Discord

Discord message from a NY designer, J (32 y/o)

From the moment I first spoke to Omid during his interview, I knew I had to hire him.

Not only does Omid have an impressive pedigree (from gaming to Facebook to Dropbox and Cruise) — he’s also just an amazing guy to have on your team: He seamlessly conducts and connects quantitative and qualitative research, he builds internal team culture (mentoring and cheering on his peers and more junior researchers), and he’s mastered cross-functional collaboration (helping Cruise build a strong relationship with our GM stakeholders, plus his PMs love him).

To any hiring managers thinking about bringing him on your team — don’t hesitate.

Arianna McClain
Senior Director and Head of Research at GM Cruise

Omid brings his all to his work. He is a passionate researcher whose presentations are memorable and engaging, which helps his findings stick with his audience, no matter how senior.

His work has spanned enabling Product Designers to do their own usability work to problem spaces of high ambiguity around defining the future of Ridesharing — and he gives thoughtful feedback to both researchers and designers. I recommend Omid without reservation and hope I have the opportunity to work with him again.

Anisha Jain
VP of Design at GM Cruise